Terms of Service
Last updated: December 26, 2025
1. Agreement to Terms
By accessing or using AskVAVA (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
AskVAVA provides AI-powered HR, payroll, and operations management software for businesses. Our services include document management, employee scheduling, payroll processing, compliance tracking, and AI-assisted customer support via WhatsApp and web chat.
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access
- Accept responsibility for all activities under your account
4. Subscription Plans and Billing
AskVAVA offers various subscription plans including Starter (free), Growth, and Pro tiers. Paid subscriptions are billed monthly or annually. You may cancel your subscription at any time, with access continuing until the end of your billing period.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload malicious code or attempt to compromise security
- Interfere with other users' access to the Service
- Attempt to reverse engineer the Service
- Resell or redistribute the Service without authorization
6. Data Ownership
You retain ownership of all data you upload to the Service. By using AskVAVA, you grant us a limited license to process your data solely for the purpose of providing the Service.
7. Intellectual Property
The Service, including its design, features, and content, is protected by intellectual property laws. AskVAVA and its licensors retain all rights not expressly granted in these Terms.
8. Limitation of Liability
To the maximum extent permitted by law, AskVAVA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
9. Indemnification
You agree to indemnify and hold harmless AskVAVA from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
10. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.
11. Termination
We may suspend or terminate your access to the Service for violation of these Terms or for any other reason with reasonable notice. You may terminate your account at any time.
12. Governing Law
These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.
13. Contact Us
If you have questions about these Terms, please contact us at:
Email: legal@askvava.com
Address: Singapore